Insurance Claim Investigation

The increase in the number of players in the Insurance sector has lead to spiralling growth of the Industry. More people are now aware of Health, Medical, General and Life Insurance plans and are keenly opting for various types of risk cover. As the customer base increases for these players so do the number of Insurance claims being filed with these companies. In a country such as India where there are few verifiable facts about a customer, this creates a large number of fraudulent risk claims. Onicra works closely with the Insurance companies to establish validity of these claims and mitigate risk.

What exactly is Insurance Claims Investigation?
Individuals and business enterprises buy insurance policies to safeguard themselves against monetary losses. In case there is a loss, the insurance policy holders submit claims, or request for payment to seek compensation for their loss.

Insurance investigators thus work for life and general insurance companies, for whom they handle claims contending unfortunate cases of bodily injury, deaths or third party claims. Their main job is to investigate the claims, negotiate settlements, and authorize payments to claimants. It is they who must assess and verify whether the customer’s insurance policy covers the loss and how much of the loss should be paid to the claimant.

About Insurance Claims Investigation Services

Life and General Insurance claim processing.

Authentication of medical reports (Life and General Insurance).

Conducting checks and balances before extending insurance.

Onicra is leading and pioneering the way that Insurance claim investigation is conducted.

Compnay insurance investigators possess decades of experience and have established a proven reputation in the industry for exposing fraudulent applications and claims, Our clients include companies such as Reliance Insurance, Bajaj Allianz etc. Our well-trained staff examines the various causes of the accident, death, property loss, vehicle damage or third party damage and reports the claims to the client as valid or in-valid based upon a comprehensive set of guidelines using our revolutionary PDA technology. This decision analysis tool aids us in identifying insurance claims as genuine or fraudulent.

With our team of seasoned industry specialists and our highly trained workforce, we have set new benchmarks in the Industry using this system.In addition our widely spread network across the country gives us the leverage to cover almost any geographic location. In states such as Rajasthan, Uttar Pradesh, Madhya Pradesh and the Eastern Belt, which are vast in terms of reach and spread, our network is extremely robust.

Benefits of outsourcing Insurance Claims Investigation to Onicra

High strike rate in identifying fraudulent insurance claims

Fast track PDA technology facilitates live transfer of case

Real Time Case tracking and management solution

Reduces claim handling costs and other operations costs

Help mitigate risk, reduce settlements and identify fraud claims